Delivery Policy

Delivery Zones and Charges

We offer free delivery and assembly for orders within Zone A (Sarikei Town and surrounding areas) with a minimum purchase of RM300 per order. For customers outside of Zone A, delivery charges may apply. Please refer to our delivery zone chart for more information on the applicable charges.

Shipping Options

We offer a variety of shipping options to suit your needs and budget, including standard, expedited, and express shipping. Delivery times may vary depending on the destination and shipping method selected. For international orders, delivery times may also be affected by customs processing. Please note that we are not responsible for any delays caused by the carrier or customs. In the event that your order is lost or damaged during shipping, please contact us immediately so that we can resolve the issue.

Delivery Schedule

When placing your order, you may specify your preferred delivery day and time in the comment section. Our delivery service is available on Monday – Saturday, excluding public holidays, with four slots available each day: morning, noon, afternoon, and evening. Our support officer will contact you to confirm or make arrangements for your preferred delivery slot after receiving your order and full payment. Please understand that our delivery slot bookings are subject to availability.

Same-Day Delivery

In some cases, we may be able to accommodate same-day delivery requests. Please contact us to discuss the availability of this service. Alternatively, you may arrange for a self-pickup from our showroom if you need to receive your item(s) on the same day that you place your order.

Thank you for choosing Lian Star Realty Sdn Bhd for your purchasing needs. If you have any questions or need assistance with your order, please don't hesitate to contact us.